Help

What is this site about?

Changing a MySpace layout is so damn hard! We had soooo many troubled users coming to one of our other sites looking how to updated their MySpace backgrounds.

So we wanted to create a site that is so easy for users to change their MySpace layouts that even their grandmas can do it! You can read more on our about page.
So...How do I get this layout on my profile?
How to update your Profile 1.0 layout
1. Copy the PROFILE 1.0 Code (MAKE SURE you have the code for 1.0, the code for 2.0 will NOT work!)
2. Go to 'Edit Profile' on your Myspace
3. Paste the code to your About Me section.
4. Click 'Save Changes'
You can watch this video to show you how

Here is a video Heathaaa! made showing how to put your layout on your profile!! (Thanks Heathaaa!)

How to update your Profile 2.0 layout
1. Click here or log in to your Myspace account and click "Customize Profile" under the "Profile" top nav button.
2. On the editor, click "No Theme" first.
3. Click on CSS and paste the code in there.
4. Click "Publish" at the top right
You can watch this video to show you how

Here is a video Heathaaa! made showing how to put your layout on your 2.0 profile!! (Thanks Heathaaa!)
What about my blog layout? Where does that code go?
Blogs codes go in a different place. Don't put it in About Me!
1. Copy the BLOG Code.
2. Go to 'My Blog' on your Myspace.
3. Click 'Customize' on the left side under your default picture.
4. Scroll all the way down and paste the code in 'Additional Style Sheet' box.
5. Click 'Update'
You can watch this video to show you how.

Here is a video Heathaaa! made showing how to put your layout on your blog!! (Thanks Heathaaa!)
What happens if I forget my password?

You can click the forgot password link in the log in form.

Type your email you use on Coolchaser and we will email you instructions to reset your password.
How do I delete my account with you?

It's sad to see you leave, but you can delete your account here:(

Troubleshooting

How do I delete your layout from my MySpace PROFILE page?
GAH! Too bad you didn't like the layout :(

Follow this instruction:

How to remove your Profile 1.0 layout

Here is a video Heathaaa! made showing how to delete CoolChaser layout manually! (Thanks Heathaaa!)

To delete your profile layout:
1. Log in to your Myspace account on MySpace.com
2. Click "Edit Profile"
3. Remove everything between the <div class="coolchaser"> tags inside the "About Me" box. IT SHOULD BE ALL THE WAY AT THE BOTTOM OF THE BOX
4. Click "Save All" at the top
How to remove your Profile 2.0 layout
1. Click here or log in to your Myspace account and click "Customize Profile" under the "Profile" top nav button.
2. Click “go back to 1.0”
3. Click “start from scratch” (you will be asked to click that twice by Myspace)
4. Click "publish"
This will NOT change back to 1.0. It will remove your layout and leave you with a default myspace 2.0.
How do I delete your layout from my MySpace BLOG page?
To delete your blog layout:
1. On your user home page under the "control panel", click "Blog"
2. Then, you will see your Blog Control Panel. Look for the section titled “My Controls” under your default picture.
3. Scroll all the way to the bottom and click ‘restore to default’.
Here's a link to a screenshot Heathaaa! took for those who cannot seem to find the "customize blog" link: http://forums.coolchaser.com/forums/3/topics/312
How do I revert to MySpace Profile 1.0 from Profile 2.0?

To switch back to MySpace Profile 1.0, you need to go back to MySpace’s editor (Click “Customize Profile” from the Profile menu on the top nav) and click “Go Back” on the very top right hand corner. It will ask you if you wanna switch back.
New layout flashes on screen for a second and goes back to the old one. How come?!

You probably used the Myspace Profile Editor.

MySpace inserts their layout differently from other 3rd party sites such as us. You can't find their code inside your "About Me" box or any other box. That is because they link their stylesheet on the bottom of the users profiles. So, if you used MySpace's profile editor, make sure you go back to it and click "Start Over" on the "Theme" tab under the Editor's pick.

UPDATE: MySpace hid the link to the old Profile 1.0 editor so you need to put

&pe=1

to the end of your MySpace url to get that editor back! This is very confusing, but you guys are in luck! Here is a video Heathaaa! made showing how to CLEAR ALL from Myspace’s editor!! (Thanks Heathaaa!)
I don't see my background on my profile page!
There could be several reasons to this:
1. You have your previous layout's code somewhere in your edit profile form that is messing up the layout. This could be hard to pinpoint, but we can't fix this problem for you. You will have to manually delete those code one by one and see which one is causing it.
2. You used MySpace's profile editor and didn't clear their style. See the question above "New layout flashes on screen for a second and goes back to the old one. How come?!" for a detailed explanation.
3. The page has not fully loaded yet. The background image loads at the very end so try to wait until the page loads fully.
4. Our server is acting wacky. We store the images on a different server so that server might be temporarily down.
5. You are looking at your MySpace homepage instead of your profile page. Believe it or not, this happens! View our blog entry about this for details.
My page loads very slowly (some things don't fully load or show up)
Your page will load slowly and do weird things like jumping and your widgets (music players, videos, counters, etc) will disappear and stuff for a few different reasons.
1. You have lots of widgets. ( counters, music players, videos, quizzes, surveys, etc….)
2. Myspace servers are busy with high traffic volumes.
3. Your internet providers servers are busy with high traffic volumes.
4. Your computer doesn’t have enough virutal memory (too many programs running in the background, and/or too many open programs running, and/or too much stuff on your desktop.)
THINGS YOU CAN DO TO FIX IT:
1. Restart your computer and go get a coffee and come back. (Sachiko does it!)
2. Only display a few images and maybe one or two vids or other widgets at a time. And switch them out regularly. Put long surveys or quizzes in bulletins and blogs. (sometimes the code for these things isn’t very good and can conflict with layout codes) Just make bulletin announcements when you make new blog entries and tell your friends to check out your blog! It will make your page load faster and it will be more interesting to come back and visit to see what you will put up next. :)
3. There isn’t much you can do about MySpace or your internet providers servers accept email them and complain that they need more servers.
4. On your computer: Close any programs you aren’t using, close programs running in the background that you don’t need, clear off and organize your desktop. (if your desktop is cluttered with tons of pictures and videos, and other files etc… you need to put these in folders)
The bottom line:

The more stuff you have on your page at the same time = the longer it will take to load.
I have a "bandwidth exceeded" message all over my layout! What's up with that!

It means that whoever created that theme used up all their bandwidth for their images on Photobucket. Photobucket has a limit for free accounts so if someone makes a theme that gets popular, it’s very easy for that limit to go over. Then, you either have to get another theme or wait it out until the month resets. (the limit is per month, so the counter rests at the end of the month according to the date they signed up for their account.)

If this happens to your own theme, make everybody happy and upgrate your Photobucket account to pro! :) or use a different photo hosting service such as http://www.hotlinkfiles.com. If it isn't yours, you can nag the creator of the theme to upgrade (yes, I upgraded too so it might work!), create your own theme, or get a new theme.
My layout got messed up! How come my table is....
There are couple of reason.
1. You have a code somewhere in your edit profile form that is messing up the layout. This could be hard to pinpoint, but we can't fix this problem for you. You will have to manually delete those code one by one and see which one is causing it.
2. You are looking at your MySpace homepage instead of your profile page. (heard this somewhere already?) Believe it or not, this happens! View our blog entry about this for details.
3. You used MySpace's profile editor and didn't clear their style. See the question above "New layout flashes on screen for a second and goes back to the old one. How come?!" for a detailed explanation.
If it's none of the above and you think it's our fault let us know.
My friend's box (or contact box, font, network table, etc etc) is not showing up!

Most probably, the code from your previous layout was still there and is conflicting with our code. Make sure you delete them and that should solve the problem!

If you used MySpace's profile editor, make sure to clear their style. See the question above "New layout flashes on screen for a second and goes back to the old one. How come?!" for a detailed explanation.

I have a band profile and your layout doesn't look quite right.

Layouts, layouts, layouts!

Your layout sucks.
LOL this was an actual feedback we got for real! I don't know which layout he/she was talking about but here's some tips to make a layout that is not sucky. :)
1. Fuzzy image? You can add "wallpaper" to the search query, for example you can type in "beyonce wallpaper" and you will get good quality background images which are very well designed too.
2. Try to match the right theme. If it's a girly background, butterfly theme would work, but industrial theme won't. Also, if you have a dark background, avoid the xray black theme and vice versa (white text on white background) or the text will be illegible.
3. Use engines wisely. For celebrities, try using Bing™ or Google for better results (with "wallpaper" again for better quality). For abstract words like "cats", "grunge", "urban", "skateboard" Flickr will give you better results.
Is it possible to have different layouts for my profile and my blog?
Yes, of course! Just follow these steps:
1. Create a layout that you want for your blog
2. Click "Save My Layout"
3. Copy and paste the "Blog Code" to the 'Additional Style Sheet' box at the bottom of the customize blog field.
4. Then, create a layout that you want for your profile this time
5. Click "Save My Layout"
6. Copy and paste the "Profile Code" to your About Me section.
7. You should have a new layout for your profile but blog the same as before
How do I get the background image to cover the whole screen?

AH~ you must have a huge computer monitor! What we do is we resize the background image to 1024px wide which is more than 50% of Internet users' display size according to W3C. So if the background doesn't cover your screen, you must have a bigger computer monitor than most of the other people.

But don't despair! Here's a little tip. Usually, what matters more is probably the height, rather than the width. So, since we don't resize the height, try to create or find an image that is longer in height. If it's a wallpaper, you can download it and tweak the height to cover your screen but leave the width as it is and use that as a background. It works like a charm!

Here's a link to a detailed tutorial on our forum: http://forums.coolchaser.com/forums/2/topics/77
Can I name my layout that I created using my own photo as a background?

We are indeed planning to add the feature for user to add their own title to the layout. Stay tuned :)
How come I can't change the font size and color using your editor?

We find many of the other profile generators out there way too complicated...and too much work! They have miniscule options like "do you want to change the 'you have XXX friends' XXX's font size and color???"

Therefore, we try to make our editor as simple as possible. By adding the font size and color options, we think it's going to lead people to ask even more and will eventually make our editor as complicated as the others generators out there.

UPDATE: we now have a Theme Editor that lets you use make all the miniscule decisions! Go to the Theme Editor, select the theme that you want to tweak and publish it as a new theme so other people can use it too!

YET ANOTHER UPDATE (7.3.08): Since we got so many requests for people to at least change their general text's font size and color, we added this feature on our layout editor! But for any other tweaks, go create a theme yourself! :D
Why do I have your banner on the top left and inside my "About Me" box?

We really worked hard on building this software so in return for offering this service for free, we need to have that banner there so other users who liked your layout will try out our site.

We wish we were independently rich so we don't have to worry about these things, but we need to pay our bills also and so we hope you understand.

That said, we are more than happy to remove the banner for a small fee. Let us know if you are interested.

Themes, themes, themes!

You need more themes.

Good news! We just launched our brand new shiny Theme Editor that lets you create and submit your themes for thousands of users to use!

You need to have created at least one layout using our Layout Editor before because we want only loyal users to submit their themes! :)
How come I can't submit a theme with a background?

The Theme Editor is to create just the themes so it won't come with a specific background. Users will combine the theme with a background of their own choice.

It’s going to be a bit more complicated process than using our Layout Editor (although easier than any other MySpace Layout Editor!) so you need to have some design skills to create a theme that goes against a variety of backgrounds.
What's in it for meee?

But aren't you sick and tired of the boring existing themes? It's time for you to step up! Show off your design and creative skills!
Would my theme show up immediately on the Layout Editor?

It is sorted by popularity, so if your theme is popular it will show up right at the start! Are you motivated now? :D
My design skill sucks! I don't want it to appear on the Layout Editor!

How modest! No problem, just don't have a thumbnail for your theme and it won't show up on the Layout Editor

Known Bugs

My Flash widgets (slides, youtube, music player) isn't showing up?

You must be a Mac user! We are all Mac users too and it is a known Firefox bug. Basically, if you have a see-through layout using the CSS opacity, the Flash element on top of it disappears.

Fixing this bug actually causes another bug for Internet Explorer 6 (using png doesn't work on IE6) so we will implement the fix once we get the majority of our users switch to IE7. In the meantime, Mac Firefox users, make an opaque layout (you can select it from the option tab) or go with the fully transparent themes (xray white, xray black)

UPDATE: Firefox fixed this problem in their latest version - Download it here NOW!
I'm using Firefox and the horizontal scroll bar disappeared!
You must have chosen the "flip tables" from the option tab and flipped your profile. Firefox for some reason gets confused when you do that so it doesn't recognize how wide the page is. There are some fixes: (WARNING: this could be advanced techniques!)
1. Keep your layout tight!! It is considered "bad design" to have the horizontal bar in the first place, so try to keep your layout not wider than the typical browser size (around 800px to 1024px)! I know you want to add lots of slideshows, pictures, but people won't be able to see your page clearly if it becomes hard to navigate.
  
  Try at least putting your friend's space lower so it doesn't destroy the layout as much. You can do this by adding the code:
```
</td></tr></table> 
```
  at the END of the "I'd like to meet" box on your "edit profile" form.
2. Put a hacky code. OK, so you don't wanna take out all the slide even if your layout is all snake eye (empty in the middle and contents spread on the left and right) you can put this code at the end of the "about me" box in your "edit profile" form.
```
<style> body { width:800px; overflow:auto; }</style>
```
  Change the number "800px" to the width of your whole page. Yes, you have to do that manually, most probably it's something like "1200px" or something.
If you are confused about all these code, just choose NOT to flip your profile. That's the easiest way.
My comments get cut off :( What's going on?
Are you an Internet Explorer user? We aren't 100% sure, but it seems like Internet Explorer can't handle the opacity settings and too much content on the comment table. You can either:
1. Make your layout fully opaque or fully transparent Since it's the opacity that's causing this bug, making the layout fully opaque or fully transparent will solve this problem. You can do this on Step 3 on our layout editor where you choose "how see-through."
2. Delete big images and flashes Make the comment box less heavy by taking out the graphics and slides your friends posted. Besides, it takes forever to load your page when people do that!

ToolBar F&Q

What is the CoolChaser toolbar?
CoolChaser toolbar allows you to update your Myspace layout automatically - no copying and pasting messy codes! It's literally one click - and voila! you got a new layout in seconds.

The toolbar also has other amazing features such as:
1. Automatically detects if you have MySpace Profile 1.0 or Profile 2.0 so you don't have to worry which profile you have.
2. Replaces old CoolChaser layouts so you don't even need to delete them beforehand!
3. Quick links to MySpace and CoolChaser
4. Cool weather forecast for your area!
Is the CoolChaser toolbar safe?

Absolutely 100% safe - no spyware, no virus, no ad banners and it's 100% free. We never store personal data such as passwords and you can uninstall the toolbar easily at anytime. If you have any problems or questions regarding the toolbar, please feel free to contact us through our feedback form.
How do I uninstall the toolbar?
Internet Explorer Users:
1. Click the Windows Start menu button.
2. Select Control Panel.
3. Double-click Add or Remove Programs.
4. Select CoolChaser Layout Auto Insert.
5. Click the Remove button.
Firefox Users:
1. Click the Firefox Tools menu.
2. Select Add-ons.
3. Select CoolChaser Layout Auto Insert.
4. Click the Uninstall button.
I get a message "Extension may not be initialized yet. Please try again"
You might not have the latest version. You can update the version by taking the following steps:
1. Click the CoolChaser logo on the toolbar.
2. Select Layout Manager.
3. Click "Restore defaults" on the bottom left.
If the above steps don't work, please let us know.
I like the toolbar but it takes too much space on my browser.
If you have multiple toolbars, you can customize it by hiding the toolbars that are not in use at the moment.
1. Select View on the browser's top menu.
2. Select Toolbars.
3. Uncheck CoolChaser Layout Auto Insert.
4. IE users: Make sure you enable it before doing the Auto Insert!.
It didn't work!!
Yes, on a very rare occasion, it seems like the layout doesn't get updated properly. Most of the time it seems to happen on Profile 2.0 layouts and we think it's a MySpace editor's bug since when we try to update the MySpace Profile 2.0 layout manually, the layout doesn't get updated at all.

Things you can do are:
1. Try pressing the "Auto Insert" until it works - it will work eventually!
2. Try reloading the pop up window that opens after you click the "Auto Insert" button.
3. Try logging out of MySpace once, and click the "Auto Insert" button again.
If the above steps don't work, please let us know.
Why am I seeing CoolChaser links on my MySpace page?

For those of you who installed our toolbar, we thought it would be convenient to see links to CoolChaser's Layout Editor when you are actually on MySpace! That way you can have easier access to our site and update your layout as many times as you want. Of course, once you uninstall our toolbar you won't be seeing these links, so it's super easy to take them off too.

Visit our forum for more questions!

Come visit our forum to check out more troubleshooting tips and tweaks! Or if you have any layout questions, MySpace questions, or general questions about CoolChaser, post them on our forum and chat with other members!

Visit Forum »

Still Need Help?

If none of these answered your question, feel free to contact us.

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